Plain-English reference

Insurance words worth understanding

Short definitions for research—not substitutes for the wording in a particular policy.

Annual policy
Cover normally written for a year. Paying by monthly instalments may be a credit arrangement rather than month-by-month insurance.
Black box / telematics
A device, tag or app that records stated driving or journey information for an insurance product.
Broker
A firm that helps arrange insurance with an insurer. The broker and underwriting insurer can be different firms.
Comparison service
A service that presents results from a panel. A panel is not necessarily the whole market.
Compulsory excess
The amount set by the insurer that the policyholder may have to contribute to a claim.
Fronting
Giving a lower-risk person as the main driver when someone else is really the principal user of the car.
Main driver
The person who in reality has the dominant or most frequent use of the insured vehicle.
Named driver
A person listed as permitted to drive under another person's policy. This does not automatically mean they earn their own no-claims discount.
No-claims discount
A renewal discount linked to claims history. Its calculation, transfer and treatment after a claim depend on the insurer.
Policyholder
The person who enters into the insurance contract and is responsible for the declarations and premium.
Registered keeper
The person recorded by DVLA as responsible for registering and taxing the vehicle; not necessarily its legal owner.
Telematics curfew
A stated restriction on driving during certain hours. This is different from journey time being recorded or influencing a score.
Underwriter / insurer
The regulated firm that carries the insurance risk under the contract.
Voluntary excess
An additional amount selected by the customer, on top of compulsory excesses, that may be payable in a claim.